Privacy policy

Haddleys Vans is a trading style of Haddleys Ltd, a company registered in England and Wales under company number 11676762. Our registered office is 26/27 Boswell Street, London WC1N 3JZ and we trade from Grindley Business Village, Uttoxeter, Staffordshire ST18 0LR.

Haddleys Ltd is the data controller for the personal information we collect through this website and when you deal with us. This means we decide how and why your information is used.

If you have any questions about this policy or your information, email sales@haddleys.com, call 07716 200265 or write to us at our trading address above.

Contact details you give us, such as your name, email address, phone number and postal address, for example when you fill in an enquiry, valuation or fleet form, call us, WhatsApp us or email us.

Details about the vehicle you are interested in, or the vehicle you want to sell or part exchange, such as its registration, mileage and condition.

Information needed to complete a sale and arrange delivery, warranty and breakdown cover, such as your address and, for business buyers, your company details.

If you ask about finance: the details you give in a finance application, which are passed to the lender we introduce you to. The lender may carry out credit and identity checks.

Technical information when you use this website, such as your IP address, browser type, the pages you visit and information collected by cookies (see section 8).

To reply to your enquiries and give you the information you asked for (our legitimate interests in running our business, or steps taken at your request before entering a contract).

To sell you a vehicle, value or buy your vehicle, deliver your van and set up your warranty and breakdown cover (performance of a contract).

To introduce you to a finance provider when you ask us to (steps taken at your request before entering a contract, and our legitimate interests).

To keep records for accounting, tax and regulatory purposes, including our obligations as a credit broker authorised by the Financial Conduct Authority (legal obligation).

To run, protect and improve this website (legitimate interests). Where the law requires it, for example for non-essential cookies, we will ask for your consent.

We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.

Finance providers we introduce you to, when you ask about finance. They will use your information under their own privacy notices, which they will give you.

Warranty and breakdown cover providers, so your cover can be set up.

Delivery and transport partners, so they can deliver your vehicle.

Our website, IT and communications providers, who host this website and process enquiries on our behalf under contract.

Our professional advisers, HMRC, the police or other authorities where we are required or allowed to by law.

We do not sell your personal information.

Some of our service providers may store or process information outside the UK. Where this happens, we make sure appropriate safeguards are in place as required by UK data protection law.

We keep enquiry information for as long as we need it to deal with your enquiry and for a reasonable time afterwards in case you come back to us.

We keep sales, finance and accounting records for as long as the law requires, usually at least six years after the end of the tax year they relate to.

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to ask for a copy of your information, to have it corrected, to have it deleted, to restrict or object to how we use it, and to ask for it to be transferred to someone else. Where we rely on your consent, you can withdraw it at any time.

To use any of these rights, contact us using the details in section 1. We will reply within one month.

If you are unhappy with how we have handled your information, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

This website uses cookies and similar technologies. Some are essential to make the website work, for example to remember the vans you have saved. Others help us understand how the website is used so we can improve it. You can control cookies through your browser settings.

This website links to other websites, such as Google Maps, YouTube, WhatsApp and JudgeService. We are not responsible for how those websites use your information, so please read their privacy notices.

We may update this policy from time to time. The latest version will always be on this page. This policy was last updated in October 2026.